AI Receptionist Solutions

Your AI Receptionist That Never Misses a Call

Alex learns from your website and knowledge base, answers caller questions like a real team member, and routes calls to the right person — 24/7. Ready to deploy in weeks on your existing phone system.

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Introduction

What Is an AI Receptionist?

Azumo builds custom AI receptionist solutions for businesses of all sizes: intelligent call answering, caller qualification, smart routing, appointment scheduling, and CRM integration powered by voice AI. Our AI receptionist clients get the same engineering team that has delivered for Meta, Discovery Channel, and Zynga, at competitive pricing through our nearshore model with engineers across Latin America.

We scope AI receptionist projects to deliver working solutions in weeks. A typical engagement starts with a focused discovery session to identify the highest-ROI automation opportunity, followed by a proof of concept you can test within days. We deploy on AWS, Azure, or Google Cloud depending on your existing stack, and every project ships under SOC 2 compliance. No enterprise budget required, no six-month timelines.

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The Problem with Phones That Ring into the Void

Every missed call is a missed opportunity. Whether you're a law firm losing potential clients, a medical office frustrating patients, or a service business watching leads slip through the cracks—the cost of unanswered phones adds up fast. Voicemail doesn't qualify leads, book appointments, or answer questions. Your competitors' phones are ringing too.

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Missed calls cost real revenue

85% of callers who can't reach you won't call back

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Hiring is expensive and slow

A full-time receptionist costs $35K–$45K per year before benefits, PTO, and training

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After-hours equals dead zone

Voicemail doesn't qualify leads, answer questions, or book appointments when you're closed

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Answering services feel generic

Callers can tell they're not speaking to your team, and scripted responses erode trust

85%

of callers who reach voicemail will NOT call back—they'll call your competitor instead

62%

of small business calls go unanswered during peak hours or after 5pm

+$35k

Average annual cost of a full-time receptionist—before benefits, PTO, and training

Comparison vs Alternatives

AI Receptionist vs. Traditional Receptionist vs. Answering Service vs. Voicemail

Feature AI Receptionist (Alex) Full-Time Receptionist Answering Service Voicemail
24/7 Availability Always on Business hours only 24/7 Records only
Caller Qualification Intelligent screening With training Basic scripts None
Custom to Your Business Trained on your data After onboarding Generic scripts One-size-fits-all
Smart Call Routing ✓ Context-aware Manual Basic transfer No routing
CRM Integration Automatic logging Manual entry Rarely Never
Scales with Volume Unlimited calls One at a time Per-minute billing Unlimited
Monthly Cost Fraction of a hire $3,000–$4,500+ $200–$1,500+ Free (but costly in lost leads)

We Take Full Advantage of Available Features

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Learns from your website and knowledge base to answer questions

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Routes callers to the right person or department

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Available 24/7 — nights, weekends, and holidays

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Deploys on your existing phone system in weeks

Our capabilities

Our Capabilities for AI Receptionist Solutions

We have a working AI receptionist ready to go. It learns from your website or any content you provide, answers caller questions, routes calls, and books appointments — deployed on your existing phone system in weeks.

How We Help You:

Professional Services

Alex screens calls, answers common questions from your website, and routes callers to the right attorney or advisor — so your team stays focused on client work.

Healthcare & Medical

Alex handles patient calls, books appointments, and answers questions from your knowledge base — 24/7, with HIPAA compliance built in.

Real Estate

Alex captures buyer and seller leads, answers property questions, schedules showings, and routes hot leads to available agents — even after hours.

Home Services

Alex books service appointments, answers common questions, and routes urgent calls — so your field teams stay focused while every customer gets a response.

Retail & E-Commerce

Alex answers questions about order status, store hours, and return policies — all pulled from your website — so your team can focus on in-store customers.

Financial Services

Alex answers common account questions, routes callers to the right department, and books appointments with advisors — keeping your front office running smoothly.

Engineering Services

Our AI Receptionist Solutions

We already have a production-ready AI receptionist — we just customize it for you. Point it at your website, upload your FAQs, or connect any knowledge base, and Alex handles calls, books appointments, routes callers, and answers questions like a real team member. Deployed on your existing phone system in weeks.

Answers Calls Using Your Content

Answers Calls Using Your Content

Alex learns from your website, FAQs, or any knowledge base you provide — then answers caller questions accurately, just like a well-trained team member.

Routes Calls to the Right Person

Routes Calls to the Right Person

Alex understands what the caller needs and sends them to the right person or department — no phone trees, no "press 1 for..."

Appointment Scheduling

Appointment Scheduling

Callers can book, reschedule, or cancel appointments directly with Alex — it syncs with your calendar automatically.

Logs Everything to Your CRM

Logs Everything to Your CRM

Every call is automatically logged with caller details, what they asked about, and next steps — so your team always has the full picture.

Benefits

What You'll Get When You Hire Us for AI Receptionist Solutions

We already have a working AI receptionist — and we can customize it for your business fast. It learns from your website, FAQs, or any knowledge base you provide, so it sounds like a real member of your team from day one. Our clients are up and running in weeks, not months.

Never Miss a Call Again

Alex picks up every call 24/7 — nights, weekends, and holidays. No voicemail, no hold music. Every caller gets a helpful, knowledgeable response based on your actual business information.

Cut Receptionist Costs by Up to 80%

No salary, benefits, or training costs. Alex handles unlimited calls at once — for a fraction of what you'd pay a full-time receptionist.

It Already Knows Your Business

Point Alex at your website, upload your FAQs, or connect any knowledge base — and it answers caller questions like a real team member from day one.

Live in Weeks, Not Months

We already have a production-ready AI receptionist. We customize it for your business and deploy it on your existing phone system — most clients are live in 2-4 weeks.

Why Choose Us

Why Choose Azumo as Your Virtual Receptionist Development Company
Partner with a proven Virtual Receptionist development company trusted by Fortune 100 companies and innovative startups alike. Since 2016, we've been building intelligent AI solutions that think, plan, and execute autonomously. Deliver measurable results with Azumo.

2016

Building AI Solutions

100+

Successful Deployments

SOC 2

Certified & Compliant

"Behind every huge business win is a technology win. So it is worth pointing out the team we've been using to achieve low-latency and real-time GenAI on our 24/7 platform. It all came together with a fantastic set of developers from Azumo."

Saif Ahmed
Saif Ahmed
SVP Technology
Omnicom

Frequently Asked Questions

  • An AI receptionist answers your business phone calls just like a human would — but it's available 24/7 and handles multiple calls at once. It learns from your website, FAQs, or any content you provide, so it can answer caller questions, route calls to the right person, and book appointments. You keep your existing phone system — Alex just picks up the calls.

  • A human receptionist costs $35,000–$45,000+ per year in salary and benefits. An AI receptionist like Alex costs a fraction of that — and handles unlimited calls at once with no overtime, sick days, or training costs. The exact price depends on your call volume and customization needs — contact Azumo for a quote.

  • Alex does a lot more than answer basic questions. It can qualify leads, route calls based on what the caller needs, book and reschedule appointments, and escalate to a human when needed. It gets smarter over time as it handles more calls for your business.

  • Most clients are up and running in 2–4 weeks. We already have a production-ready AI receptionist — we just customize it to your business, train it on your website or knowledge base, and deploy it on your existing phone system. No long development cycles.

  • Yes. Alex works with all major phone systems — VoIP, PBX, cloud-based — and connects to popular CRMs like Salesforce, HubSpot, and Zoho. It also syncs with calendar tools like Google Calendar and Outlook. You don't have to replace anything — Alex just plugs into what you already use.

  • Alex transfers the call to a real person on your team. The handoff is smooth — your team member gets the caller's name, what they asked about, and a summary of the conversation so the caller doesn't have to repeat themselves.

  • Yes. Azumo builds with enterprise-grade security — encryption, SOC 2 compliance, and role-based access controls. For regulated industries, Alex can be configured for HIPAA (healthcare), PCI DSS (payments), and other compliance requirements. All call data is stored securely and access is fully auditable.

  • Absolutely. You control how Alex greets callers, what questions it asks, how it routes calls, and what content it uses to answer questions. Point it at your website, upload your own FAQs, or connect any knowledge base — and Alex sounds like a real member of your team from day one.