Software Outsourcing

Azumo Achieves Excellence: A Customer NPS Score of 9.8 and a Stellar 4.9 out of 5 Average Referral Rating

Azumo is dedicated to exceeding customer expectations, reflected in our impressive Net Promoter Score (NPS) of 9.8 and an average referral rating of 4.9 out of 5. We achieve this success through a focus on collaboration, building strong partnerships with our clients, and a commitment to their goals. Azumo offers a comprehensive skill set to deliver seamless integration, flexibility, and transparent communication. This article explores what sets Azumo apart and showcases client testimonials highlighting the positive impact of our services. Join Azumo and experience the difference - where customer success defines our own.
Margaret Genatios and Chike Agbai
March 21, 2024
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At Azumo, we understand that customer satisfaction is not merely a number—it's a reflection of our dedication, quality, and commitment to excellence in the IT services landscape. We prioritize honest and constructive feedback from our customers because it empowers us to excel and evolve. We're honored to share our latest achievement: an impressive Average Referral Rating of 4.9 out of 5. 

The Significance of Our Customer Satisfaction Score

Our recent feedback cycle, including over 17 Clutch verified reviews and 35 customer testimonials, underscores the trust and innovation at the heart of our services. These responses highlight our focus on partnership and the comprehensive breadth of skill set that has consistently earned us high marks from our loyal client base.

Highlighting Exceptional Partnerships: A Case Study

Consider the example of Stovell AI Systems, a leader in energy commodities and asset management. Faced with the challenge of stabilizing and securing DevOps for their AI ML applications, they turned to Azumo. Our unwavering dedication to our clients led us to not only meet but exceed Stovell AI Systems’ expectations, delivering enhanced system performance and faster development timelines. This partnership exemplifies our role not just as a service provider, but as a committed ally in our customers’ success.

A Collaborative Approach to Service

The Azumo experience is defined by partnership, innovation, and success, seamlessly integrating with our clients' goals and workflows. We pride ourselves on:

  • Integration and Synergy: Our ability to blend into our clients’ teams and culture is recognized as one of our strengths, ensuring that our expertise adds value without disruption.
  • Flexibility and Dynamism: Our industry requires agility, and our ability to adapt swiftly to clients' needs stands out. We bring efficiency and elegance to the rapid changes that characterize today’s technological advancements.
  • Transparency and Dependability: Our commitment to open, honest communication and timely delivery ensures we are a reliable partner for achieving shared success and objectives. Feedback from our clients affirms this: "Their professionalism and honesty throughout the project were outstanding."

Client Testimonials Reflect Our Commitment

The endorsements from our clients speak volumes about our impact and the trust we've built:

  • "Their service is simply first-rate."
  • "Excellent communication... they respond and communicate as if they are right next door."
  • "Impressive ability to fit so well within our team and company culture."

Our journey is fueled by the trust and satisfaction of our clients. We're excited to continue this journey, further enriching our partnership with existing clients and welcoming new ones into the Azumo fold. Our success metrics, highlighted by our Average Referral Rating, serve as a testament to the unique Azumo experience—a narrative of continuous growth, trust, and innovation.

We invite you to be part of our story as we look forward to crafting a future filled with unparalleled customer satisfaction and technological advancements. Join us at Azumo, where our customers’ successes define our own.

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