Chatbot
Facebook
Intelligent Application for Conferences
Sector:
Digital Media
Our Role:
Architect and Developer of a Conversational Agent
Outcome:
Easy to use conversational chatbot agent that Facebook can deploy at any conference to quickly find potentially interesting suppliers
They know a lot about the products they build on and were very responsive. Their project manager broke down barriers and explained all the intricacies of the custom software development effort in a way that was easy to understand.
Jason Trimiew
Group Head
Challenge
- Facebook needed a simple way to manage supplier information at conferences. They were overrun by attendees.
- Beyond business cards they had no way to efficiently track suppliers.
- Promising vendors oftentimes fell through the cracks.
- Facebook teams had limited ability to search for suppliers when opportunities arose.
solution
- Azumo built a robust react-based conversational application.
- The app allowed suppliers to self-register with Facebook.
- Suppliers could scan their basic information into the system.
- They could then chat with the bot to provide additional details.
- A robust database allowed all suppliers to be categorized and scored.
benefits
- Agile development approach produced an enterprise-ready solution in eight (8) weeks.
- Today Facebook can find suppliers quickly and connect with ease.
- Conference events are more orderly and no data gets lost.
- Suppliers understand they will have an opportunity to shine inside Facebook.
More of our Work
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