Chatbot
Facebook

Intelligent Application for Conferences

Sector:
Digital Media
Our Role:
Architect and Developer of a Conversational Agent
Outcome:
Easy to use conversational chatbot agent that Facebook can deploy at any conference to quickly find potentially interesting suppliers

They know a lot about the products they build on and were very responsive. Their project manager broke down barriers and explained all the intricacies of the custom software development effort in a way that was easy to understand.

Jason Trimiew
Group Head
Challenge
  • Facebook needed a simple way to manage supplier information at conferences. They were overrun by attendees.
  • Beyond business cards they had no way to efficiently track suppliers.
  • Promising vendors oftentimes fell through the cracks.
  • Facebook teams had limited ability to search for suppliers when opportunities arose.
solution
  • Azumo built a robust react-based conversational application.
  • The app allowed suppliers to self-register with Facebook.
  • Suppliers could scan their basic information into the system.
  • They could then chat with the bot to provide additional details.
  • A robust database allowed all suppliers to be categorized and scored.
benefits
  • Agile development approach produced an enterprise-ready solution in eight (8) weeks.
  • Today Facebook can find suppliers quickly and connect with ease.
  • Conference events are more orderly and no data gets lost.
  • Suppliers understand they will have an opportunity to shine inside Facebook.

More of our Work

Tool and strategies modern teams need to help their companies grow.