Software Outsourcing

It Takes a Team to Deliver High-Impact Software

Software development teams are not just developers — they are tight-knit groups of various skills and experiences put together to work on a software development project.

Chike Agbai
February 10, 2022

Let’s face it — software development teams are not just developers — they are tight-knit groups of various skills and experiences put together to work on a software development project. But, if this team is not strong and cohesive, even the best-planned project may fail to meet its objectives.

It sounds like a no-brainer, but assembling a software development team is no easy task. There are many pitfalls you can fall into while trying to build your village. We’ll talk about these challenges and how to overcome them, but first let’s quickly cover several key roles on a software development team:

The Eight Most Important Roles in a Software Development Team 

  1. Software Architect

A software architect is a highly-skilled software developer responsible for making high-level technical design choices and choosing the best technical standards and technologies for the software application. The architect’s design choices will impact the applications' extensibility, security, and scalability.

  1. Business Analyst

A business analyst (BA) acts as a bridge between the business stakeholders and the technical team. They gather and analyze business requirements, translate them into technical specifications, and ensure that the software aligns with the organization’s goals. BAs also help identify process improvements, define use cases, and often work closely with the product owner to clarify features or functionalities that the software needs.

  1. Software Developer

The software developer is the heart and soul of the process. The developer writes the code and is responsible for the actual build of the software solution. Within the team there are several sub-roles such as a technical leader responsible for code review and a scrum master — if working in an agile environment. Neither may have direct software development responsibility for writing code but both, along with the product owner, play key roles in ensuring quality code is released on time.

  1. Project Manager

The project manager (PM) is responsible for planning, executing, and overseeing the project timeline and deliverables. The PM ensures that the software development team stays on schedule, meets deadlines, and delivers within scope. They communicate with stakeholders, manage risks, handle resource allocation, and often act as the primary point of contact for the client. The PM ensures the project stays aligned with business goals while addressing challenges as they arise.

  1. UI/UX Designer

UI/UX turns the project vision into a visual thing. While the User Interface (UI) design is focused on how the software is laid out, User Experience (UX) is dedicated to the end user’s interaction with the software throughout the customer journey.

  1. QA Engineer

A QA or tester is responsible for Quality Assurance and together with UAT (user acceptance testing) makes sure that the product meets the business requirements, is ready to use, and is guarded against bugs, defects, and errors.

  1. DevOps Engineer

A DevOps engineer focuses on the automation, deployment, and infrastructure aspects of software development. They bridge the gap between development and operations teams, ensuring smooth deployment and integration processes. They are responsible for managing CI/CD pipelines, server environments, infrastructure as code (IaC), and optimizing performance in production environments. DevOps engineers also play a key role in monitoring, security, and ensuring the reliability of software post-release.

  1. Data Engineer

A data engineer designs and builds the infrastructure needed for collecting, storing, and analyzing large volumes of data. They create and maintain data pipelines, ensuring that data is clean, organized, and accessible for data scientists and analysts. While not every software project requires a data engineer, they are critical for projects that involve big data, machine learning, or complex data analytics. Their work enables organizations to derive insights and make data-driven decisions.

Together this team coordinates and works productively to build the application. But there are plenty of obstacles that can come your way and throw a wrench in your plans to build a highly efficient software development team. As frustrating as these challenges can be, there are ways to overcome them. So, let’s go through some of the most common challenges and the solutions to overcome them. And no matter what you do please consider building out a CI/CD pipeline to accelerate development and deployment.

Common Challenges When Building a Software Development Team

  1. Hiring

While the demand for software developers has grown, finding the right talent for your specific needs remains a challenge. Many professionals may lack the specific skill set or experience required for a particular project, such as proficiency in certain programming languages or an understanding of best practices. Furthermore, the cost of hiring top talent can be prohibitive for startups.

Tech giants like Google and Facebook rely on software contractors to build and maintain key applications. For startups, building a team from scratch involves establishing processes for sourcing, hiring, and retaining talent, which can be time-consuming and resource-intensive.

  1. Huge Investment

Keeping a strong hand on cash flow is always important, especially for a startup. Hiring a software development team — either in-house or outsourced — can call for a major investment. But the in-house team, depending on your location, will almost invariably be 2–3x more expensive than an outsourced team.

The costs themselves run beyond just the salary and benefits as you need to have a proper infrastructure in place to execute managing an internal team. For instance, beyond the recruiting infrastructure, you will invariably want to focus on improving your team over time. This involves training and mentorship. While this is great for the long-term success of the business, these are not the things an early-stage business should be most focused on, especially when trying to achieve commercial success.

  1. Non-Optimal Resource Utilization

If developing software is not a regular task for you, you may find your development team sitting idle when there isn’t a constant stream of work for them to complete. So, regardless of the quantum of work, you still have to pay fixed salaries to an in-house team. Beyond the fixed costs, you have to constantly feed tasks to the team, review committed code for quality, test the application, and determine whether features pass QAT (Quality Acceptance Tests). That can be a mountain of tasks for a small team stretched to deliver on many different fronts.

  1. High Turnover

Turnover is the bitter truth. According to LinkedIn, there are two main reasons for turnover in software: high demand for talent and rising compensation for talent at all levels. The market is competitive, and every company is on the lookout for good developers. That means your experienced team members who possess highly sought-after skills are easy targets. And the competition for talent is fierce, particularly in a world where working remotely, globally, is very easy to do. 

One secret that we have learned over the years is that when an engineer is unhappy, they will rarely voice their displeasure as you may see in other industries. Instead, they will simply walk out the door with their knowledge of your platform with them. For your sake, you can only hope that they documented everything they did before they left.

Outsourced software developer desk

Four Solutions to Override The Challenges of Software Development

  1. Have a recruitment strategy in place to find the right talent

Firstly, you need to have a clear idea of what you are looking for in a developer — this clarity will make your job easier when you are out in the market looking to hire.

Be in places where you think the developers (the kind you are looking for) are present, for example, hackathons, meet-ups, dev conferences, social media channels, job sites, etc. Finding a developer with Python, React, or Node skills may be easy once you know where to search.

Once you get applications for your open roles, screen the resumes carefully to examine if it’s the type of talent you need. Hiring experts with relevant hands-on experience in the field should be your priority. Shortlist the resumes of candidates who have relevant experience in building similar products and a good understanding of the market too.

But be wary. Oftentimes, some engineers will push for the technology they know best rather than the approach that works well for your application. For instance, we recently got a call from a developer building a bespoke e-commerce solution (because in his words Shopify and the other off-the-shelf systems were not good enough for him!). He had run into a problem and had spent several weeks trying to make a database — ill-suited for the problem — scale to meet his needs. He chose the poorly suited database since it was the one database he knew well and had used in previous projects. This was a costly mistake and one that may be repeated as new challenges arrive for that developer.

Before hiring your first developer, try to find a great architect with good knowledge of modern technologies and applications, who can help you design the application for extensibility, security, and scalability. And even more importantly, make sure you understand the choices the architect has provided.

  1. Don’t hesitate to weed out bad hires

Quick to fire, slow to hire, is a mantra at many of the most successful Silicon Valley companies. If you made a recruitment error and hired the wrong person, you have to correct your mistake as fast as you can. 

Why? Because when you are a small team, even a single bad hire can ruin your best efforts and slow down the rest of the team. If you make the wrong hire, you may not know for some time, since it may not be obvious to the rest of the team as everyone is pushing across several strategic and tactical fronts trying to complete assignments, hit release dates, and fulfill financial goals.

  1. Encourage a culture of learning to reduce dependency and create backups

You cannot stop turnover, but you can mitigate its ill effects to some extent. Happy devs can make for a great culture and even better code. Create perks for the team, so they feel energized and ready to contribute. Encourage a culture of learning within the team. 

Arrange for cross-training sessions, build in rewards for new certifications, or add incentives for showing off their work to the broader team and community. The key is to encourage a culture of collaboration, thereby enhancing software developer engagement. 

Remember, that cross-collaboration and strong documentation reduce the dependency on any one person. So, if you ever have a situation where an employee leaves a project without warning, your team can work together to alleviate the shortfall.

  1. Consider outsourcing as an alternative to an in-house software development team

If building your own ‘village’ feels like taking on too much risk and spending too much money for the return on investment, hiring a well-equipped ‘village’ to get your software development work done may be the best way to go. Vendors such as ourselves — you can find us at azumo.com  — spend a tremendous amount of time thinking through issues our customers have faced previously.

When you outsource your software development to a nearshore software developer like Azumo, it can save you time, so that you can pay more attention to other important aspects of your business. Moreover, outsourcing software development to a software service provider can be a more cost-effective option as you’ll only be billed for the resources you use and/or the hours your work takes to complete. You can hire them for as long as it takes to get the job done and after that, discontinue their services. The better firms will also regularly report to you on the pace of development and provide benchmarking, so you know what you are paying for at all times. By outsourcing, you can keep your development costs within budget, and you will also get a well-designed, scalable, and tested software application.

We are Azumo
and we get it

We understand the struggle of finding the right software development team to build your service or solution.

Since our founding in 2016 we have heard countless horror stories of the vanishing developer, the never-ending late night conference calls with the offshore dev team, and the mounting frustration of dealing with buggy code, missed deadlines and poor communication. We built Azumo to solve those problems and offer you more. We deliver well trained, senior developers, excited to work, communicate and build software together that will advance your business.

Want to see how we can deliver for you?

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Benefits You Can Expect

Release software features faster and maintain apps with Azumo. Our developers are not freelancers and we are not a marketplace. We take pride in our work and seat dedicated Azumo engineers with you who take ownership of the project and create valuable solutions for you.

Industry Experts

Businesses across industries trust Azumo. Our expertise spans industries from healthcare, finance, retail, e-commerce, media, education, manufacturing and more.

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Enjoy seamless collaboration with our time zone-aligned developers. Collaborate, brainstorm, and share feedback easily during your working hours.

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Agile Approach

We adhere to strict project management principles that guarantee outstanding software development results.

Quality Code

Benefits from our commitment to quality. Our developers receive continuous training, so they can deliver top-notch code.

Flexible Models

Our engagement models allow you to tailor our services to your budget, so you get the most value for your investment.

Client Testimonials

Zynga

Azumo has been great to work with. Their team has impressed us with their professionalism and capacity. We have a mature and sophisticated tech stack, and they were able to jump in and rapidly make valuable contributions.

Zynga
Drew Heidgerken
Director of Engineering
Zaplabs

We worked with Azumo to help us staff up our custom software platform redevelopment efforts and they delivered everything we needed.

Zaplabs
James Wilson
President
Discovery Channel

The work was highly complicated and required a lot of planning, engineering, and customization. Their development knowledge is impressive.

Discovery Channel
Costa Constantinou
Senior Product Manager
Twitter

Azumo helped my team with the rapid development of a standalone app at Twitter and were incredibly thorough and detail oriented, resulting in a very solid product.

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Seth Harris
Senior Program Manager
Wine Enthusiast

Azumo's staff augmentation service has greatly expanded our digital custom publishing capabilities. Projects as diverse as Skills for Amazon Alexa to database-driven mobile apps are handled quickly, professionally and error free.

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Greg Remillard
Executive Director
Zemax

So much of a successful Cloud development project is the listening. The Azumo team listens. They clearly understood the request and quickly provided solid answers.

Zemax
Matt Sutton
Head of Product

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