Data Analyst with the proven ability to transform complex data into insights that provide the clarity necessary to make strategically sound and fully informed business decisions. Demonstrated success over seven years identifying opportunities that have led to improved Return on Investment (ROI) and business relationships. Extensive experience thriving within multicultural teams in Brazil, Argentina, The United States and Colombia. Fluent in English, Portuguese and Spanish
Manage projects via AGILE methodologies, coordinating teams of talented specialists to consistently meet milestones throughout the project lifecycle on-time and within budget.Analyze data Snowflake to identify key trends and strategic insights.Created dashboards and reports in Sisense that provide responsive data visualization and clear snapshot into technical and business performance..
Developed predictive models with machine learning components that predicted future outcomes with over 80% accuracy.Conducted data analysis on incoming phone call statistics to identify key patterns and metrics. Trend analysis was used to automate processes and increase department’s bandwidth 30%. Data visualization was presented in Power BI and Tableau.Assembled dashboards to consolidate critical Key Performance Indicators (KPIs) into one place, allowing for easier and quicker strategic adjustments.Using Python, automated manual data collection process that minimized potential human error and accelerated data collection interval from one day to 30 seconds.